Gift Card FAQs
TGCM OTDR Issued Outdoorsy Gift Card FAQs
Are these the right FAQs for my Outdoorsy Gift Card?
To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template.
Gift cards purchased or received before October 1, 2024 can be serviced here.
All other gift cards are issued and serviced by TGCM OTDR, LLC; you are in the right place!
How can I place a bulk order for Outdoorsy Gift Cards?
To place a bulk gift card order, register for a corporate account on the TOTUSDirect bulk ordering site. See our Bulk Ordering FAQs for additional information regarding the bulk purchase of Gift Cards.
I'm not a business, but I'd like to buy in bulk. Can I still order through the TOTUSDirect bulk ordering platform?
Only registered businesses and organizations with a Federal Tax ID can order through the TOTUSDirect bulk ordering platform. If you are an individual consumer or do not have a Tax ID, please order through our gift card website.
How can I order a card for myself or as a gift?
To place an order for yourself or as a gift, visit https://outdoorsy.cashstar.com.
Can I edit my bulk card order after it has been placed?
Because we process orders quickly, it may be difficult to change an order once it has been placed. But please reach out to us at 866-986-4119 or email outdoorsy@giftcardhelp.com.
How do I redeem my Outdoorsy Gift Card?
Outdoorsy Gift Cards can be redeemed in the United States only towards authorized reservations at www.outdoorsy.com by entering your gift card information at checkout. You can apply up to ten gift cards to your registration at checkout.
Does the TGCM OTDR Issued Outdoorsy Gift Card have an expiration date or any associated non-use fees?
TGCM OTDR Issued Outdoorsy Gift Cards do not expire or incur any fees.
How can I check my Gift Card balance on a TGCM OTDR Issued Outdoorsy Gift Card?
Gift Card balances can be checked at balance.clutch.com/outdoorsy. Gift Card balances can also be checked by applying the gift card to your cart at checkout or by contacting our team at outdoorsy@giftcardhelp.com.
How can I request a refund for my TGCM OTDR Issued Outdoorsy Gift Card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your TGCM OTDR Issued Outdoorsy Gift Card has a verifiable balance of $10 or less, please contact outdoorsy@giftcardhelp.com to request a refund.
How can I request a replacement on a lost, stolen or damaged TGCM OTDR Issued Outdoorsy Gift Card?
To request a replacement or report a lost or stolen Gift Card, please contact outdoorsy@giftcardhelp.com.
Who should I contact with concerns about the status of a gift card or gift card fraud?
If you have any questions or concerns about the status of a gift card, please contact us at 866-986-4119 or email outdoorsy@giftcardhelp.com.